Thank you for visiting Khadok Bilai, an online pet store located in Dhaka, Bangladesh. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us through our website. You agree to the practices described in this policy by accessing or using our website.

Information We Collect:

We may collect the following types of information when you visit our website:

• Personal Information: When you place an order, register for an account, or contact us, we may collect personal information such as your name, email address, shipping address, and phone number.
• Payment Information: We collect payment information, including credit card details or other payment methods, necessary for completing your orders.
• Website Usage Information: We gather information about how you navigate and interact with our website, including IP addresses, browser types, pages viewed, and referring websites. This information helps us improve our website and enhance your user experience.

How We Use Your Information:

We use the collected information for the following purposes:

• Order Fulfillment: We use your personal and payment information to process and fulfill your orders.
• Customer Support: We use your information to respond to your inquiries, requests, and provide customer support.
• Marketing: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt out of receiving these emails at any time.
• Website Improvement: We analyze website usage data to enhance the user experience, optimize content, and improve our services.

Sharing Your Information:

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and only use it for authorized purposes.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no online transmission or storage method is entirely secure. We cannot guarantee the absolute security of your information.

Your Choices:

You can exercise the following rights regarding your personal information:

• Access: You can request to access the personal information we hold about you.
• Correction: You can update or correct your personal information by logging into your account.
• Deletion: You can request the deletion of your account and associated data. However, we may retain certain information for legal or legitimate business purposes.

Updates to this Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes through prominent notices on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at +8801986-585755 or email at info@khadokbilai.com